That New Fangled Internets...Always Messing Up Phone Bills...

I had this call during my first week as a financial collector (before I became a CSR):

Me: How can I help you today?

Customer: *in a very, very southern drawl* Yeah, I wants to know why bill is so high!

Me: Let me get you over to a CSR to help you with that.

*After I explain to the CSR what's going on, I stay on the line briefly as he explains to the customer why his bill is so high*

CSR: Any questions sir?

Customer: *Pause* Now that sounds all well and good, but I gots my own idea about why it's so high. It's because y'alls puts the internets on my phone.

O_o I can't make this shit up...this really happened...